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Terms of Use

Effective Date: July 2025

Welcome to the Noir PM website. By accessing or using this website, contacting us, or booking any services with us, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use this website or engage our services.

1. General Disclaimer

Noir PM is a luxury boutique offering sensual massage experiences only. We do not provide therapeutic, remedial, clinical, or medical massage services. If you are seeking treatment for pain, injury, rehabilitation, or any medical condition, please contact a qualified health professional or certified remedial massage provider.

2. Eligibility

By using our website or booking services with Noir PM, you confirm that:

  • You are 18 years of age or older
  • You are accessing our website and services from a location where such services are lawful
  • You agree to communicate respectfully, truthfully, and appropriately at all times
  • You understand that all services are provided within clear boundaries of consent, professionalism, and mutual respect

3. Bookings & Conduct

All bookings must be made via phone or SMS unless otherwise stated. We do not accept walk-ins without prior communication and confirmation.

When visiting our premises, you agree that:

  • You will treat our therapists, staff, other clients, and property with respect
  • Shower facilities must be used before any session begins
  • No drugs, alcohol, intoxicated behaviour, aggression, harassment, or inappropriate conduct will be tolerated
  • Consent, discretion, hygiene, and mutual respect are essential at all times
  • Any inappropriate, threatening, violent, illegal, or prohibited behaviour will result in immediate termination of the service without refund. Noir PM reserves the right to refuse future bookings and may take further action where necessary.

4. Services & Extras

All services listed on this website are subject to availability and may vary depending on the therapist, booking time, and individual circumstances.

Any additional experiences or extras are offered solely at the discretion of the individual therapist and may involve additional charges. No guarantee is made regarding the availability of any specific therapist, service, extra, or experience.

5. Pricing & Payments

Prices are displayed on our website under the relevant services or pricing sections and may be updated from time to time without notice.

Full payment is required before services commence unless otherwise agreed. Noir PM does not offer refunds for change of mind, early departure, dissatisfaction after services have been rendered, or termination of service due to inappropriate conduct.

6. Privacy & Confidentiality

Noir PM respects your privacy and handles client details and interactions with discretion. Any personal information collected through bookings, enquiries, or website use will be handled in accordance with our Privacy Policy.

Please refer to our Privacy Policy for further information about how we collect, use, store, and protect your personal information.

7. Website Use

By using this website, you agree not to:

  • Copy, reproduce, distribute, or exploit website content for commercial purposes without permission
  • Misuse the website or attempt to interfere with its security, functionality, or operation
  • Upload or introduce malicious software, spam, or harmful material
  • Use contact forms, phone numbers, or email addresses for spam, solicitation, harassment, or inappropriate communication

All website content, including text, images, branding, layout, and design elements, remains the property of Noir PM unless otherwise stated.

8. Liability

While Noir PM takes reasonable care to provide a safe, respectful, and professional environment, we are not liable for:

  • Any loss, damage, injury, reaction, illness, or inconvenience arising from your use of our website or services
  • Any allergic reaction or sensitivity to massage oils, lotions, products, or materials used during a session
  • Any personal arrangements, communication, or interactions made directly with a therapist outside of Noir PM
  • Any interruption, error, or temporary unavailability of this website

You are responsible for advising us of any allergies, sensitivities, health concerns, or relevant personal circumstances before your session begins.

9. Right to Refuse Service

Noir PM reserves the right to refuse service, cancel a booking, or terminate a session at any time where we believe a client has acted inappropriately, breached these terms, created a safety concern, or behaved in a way that is disrespectful, unlawful, or inconsistent with our standards.

10. Changes to These Terms

Noir PM may update these Terms of Use at any time without prior notice. The most current version will be available on this page. Continued use of this website or our services after any changes are made constitutes acceptance of the updated terms.

Questions?

For any concerns or clarification regarding these Terms of Use, please contact us directly:

Email: bookings@noirpm.com.au

Noir PM
Level 1, 749a Nicholson Street
Carlton North, VIC 3054
Phone: 0413 073 477

Last updated: July 2025